The National Audit Office (NAO) has been very critical of the way in which the police are tackling online fraud.
“For too long, as a low-value but high-volume crime, online fraud has been overlooked by Government, law enforcement and industry,” says Sir Amyas Morse, head of the National Audit Office, which describes current action as “disproportionate to the threat”.
“It is now the most commonly experienced crime in England and Wales and demands an urgent response. While the department is not solely responsible for reducing and preventing online fraud, it is the only body that can oversee the system and lead change."
Young people, specifically Millennials, are failing to prepare for the realities of life and are increasingly vulnerable to fraudulent online activity, despite the Action Fraud program run by the police.
The City of London Police is the national lead force for online fraud and runs Action Fraud, the national centre for reporting fraud. Police and Crime Commissioners and chief constables are however responsible for policing in their local areas. Today’s report found, however, that although the face of crime is changing, forces take different approaches to tackling online fraud and for some it is not a priority.